LE PALAIS DES BRICOLES is an online flea market website, owned by Marguerite Goupil de Bouillé, registered under SIREN number 528 167 398, not subject to VAT.
The General Conditions presented here establish the rights and obligations of the various parties in connection with the online sale of products and services offered by LE PALAIS DES BRICOLES. Buyers must have read these General Conditions and declare that they have accepted them.
LE PALAIS DES BRICOLES reserves the right to modify its terms and conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
Article 1 : Order
The buyer fills a basket with the items of his choice. Before validation and final registration of the order, the buyer may modify it. The buyer confirms the order and tacitly accepts all the general terms and conditions of sale. The buyer's action validating the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature. The Seller, after having received the authorization to pay in accordance with the conditions of article 6, automatically sends a confirmation of the order to the buyer's email box.
Article 2 : Archiving
Purchase orders and invoices are archived on a reliable and durable medium stored in the Seller's computer system.
The buyer can access the purchase orders and invoices concerning him electronically, on request or by consulting his personal account on the site.
Article 3 : Payment terms and conditions
Payment of purchases is made when ordering, by cheque, bank transfer or credit card via Paypal. Payment via the secure Paypal system uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and no third party can access it during transport over the network.
In the case of hand delivery of the order, the buyer can pay in cash, and only in cash, on that day.
As soon as payment is validated by LE PALAIS DES BRICOLES, the order becomes effective. In case of bank refusal, LE PALAIS DES BRICOLES will automatically cancel the current order. All parcels will be sent after receipt.
Article 4 : Posted prices
The prices displayed on LE PALAIS DES BRICOLES are displayed inclusive of tax. The contribution to shipping costs is not included in the displayed prices. Prices are payable in Euros.
Prices may be modified at any time by the Seller, but the products are invoiced at the price in effect at the time the order is placed.
Article 5 : Disputes
LE PALAIS DES BRICOLES reserves the right to interrupt a transaction with a buyer for whom a dispute has already been identified. LE PALAIS DES BRICOLES reserves the right to cancel a delivery or to cancel an order placed by a buyer for whom a resolved or ongoing dispute has been identified.
Article 6 : Characteristics of the goods and availability of the products
With few exceptions, the pieces are unique, they have been carefully selected and sourced; there is no stock behind each item. Each product is accompanied by a description as precise as possible established by LE PALAIS DES BRICOLES. The photographs in the catalogue are as accurate as possible but cannot ensure perfect similarity with the proposed product, particularly with regard to colours. It is understood that LE PALAIS DES BRICOLES sells products from another era and that through this no claim will be possible on items that are no longer in compliance with French standards.
The parts are reserved 8 days to the buyer who places an order, the time to receive his payment. Beyond these 8 days, LE PALAIS DES BRICOLES reserves the right to put the parts back on sale.
Offers are therefore valid within the limits of available stocks. If one or more products, once purchased, are totally or partially unavailable for a particular reason at the end of the sale, the buyer is informed by email. He can then either cancel his order for a refund or accept a partial order for a pro rata refund.
Article 7 : Delivery
The products will be sent to the delivery address indicated by the Purchaser in his order form. Deliveries are made almost everywhere in France and abroad.
The Buyer chooses his delivery method: Colissimo, Mondial Relay, hand delivery & free of charge in Paris-Ouest, Versailles or Marcilly en Villette, or Special carrier.
Delivery costs are specified at the time of ordering. They may depend on the type of product concerned (weight, size, etc.). The announced delivery rates are inclusive of VAT. Some carriers are excluded for certain products.
For Colissimo, the package is without signature but with a tracking number and an insurance of 23€/kg. If the Buyer is absent, a notice of passage will be left in the mailbox. The parcel will be pickable at the nearest post office within the time indicated on the notice.
For Mondial Relay, the Purchaser can choose the relay point of his choice and the package is insured up to 25€ (Make a special request for additional insurance). The buyer will be informed by email or phone of the availability of his package.
As far as possible, orders are shipped within one week and within a maximum of 16 days from the date of order.
In the event of an overrun of 7 days, the buyer will have a period of 60 days from the date indicated for delivery to exercise his right to terminate the contract of sale by registered letter with acknowledgement of receipt, in accordance with the law of 18 January 1992.
Upon receipt of the package or furniture, it is the Purchaser's responsibility to check the condition of the package and the object. In the event of a damaged package or a broken "sounding" object inside, the buyer must refuse the package so that it can be returned to us and we can make a complaint. The buyer must imperatively inform us within 48 hours of the refusal of the package. A refund will then be considered as soon as the package is returned.
LE PALAIS DES BRICOLES declines any responsibility for failure to meet delivery deadlines due to the unpredictable or insurmountable event of the carrier (in particular in the event of loss of products or strike).
After a 30-day investigation, if the package is considered lost, LE PALAIS DES BRICOLES will refund the buyer the full amount of the lost order.
Article 8 : Right of withdrawal and return of products
In accordance with article L. 121-20 of the Consumer Code, the buyer has a withdrawal period of seven clear days from the receipt of the package to return the products at his expense to LE PALAIS DES BRICOLES at the following address:
Marguerite GOUPIL de BOUILLE - 20 Promenade Mona Lisa - 78000 Versailles
The buyer must first specify his wish to LE PALAIS DES BRICOLES and make the request by email. Packages for which the request for return has not been made by email, will not be taken back.
Once the return is accepted by LE PALAIS DES BRICOLES, the product must be returned by colissimo within 9 days in good condition, unused and in its original packaging (reinforced packaging if it has been damaged during unpacking. Under no circumstances should the product touch the edges of the cardboard directly). LE PALAIS DES BRICOLES will not take back damaged, incomplete or used returned products. LE PALAIS DES BRICOLES may refuse packages sent after 9 days from receipt of the acceptance email.
The right of withdrawal also applies once the order has been placed and before the product is delivered. A refund is then made within 30 days of the application of the right of withdrawal.
Delivery costs are not included in the refund in the case of a retraction and are therefore the responsibility of the buyer. The refund to the customer's bank shall be made within 30 days of the application of the right of withdrawal.
If LE PALAIS DES BRICOLES has made a compliance error, the shipping costs will be at its charge. It is then necessary that the customer returns the product in colissimo and attaches the proof of delivery costs to the package. The shipping costs will then be refunded.
Article 9 : Copyright
The Site and its content are subject to legal protection under literary and artistic property (copyright) and industrial property (trademarks, designs and models). The use of the Site is limited to consulting, editing and/or printing all or part of the site for strictly individual and private use.
Any reproduction and distribution of elements of the site for commercial purposes, as well as any modification, reuse or incorporation of these elements into other works is prohibited, unless expressly authorized in writing by LE PALAIS DES BRICOLES. Failure to comply with these rules may result in civil and criminal liability of the offender.
Article 10 : Protection of personal data and liability
In order to offer you appropriate services, we may ask you to provide us with personal data. LE PALAIS DES BRICOLES is committed to respecting your privacy and protecting the information you provide. In particular, the personal data collected on the site are intended for the use of LE PALAIS DES BRICOLES. They are confidential and treated as such. They may not be transferred to third parties.
In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, rectify, modify and delete any personal data you have provided us with. You can exercise this right by sending an e-mail to firstname.lastname@example.org .
If you subscribe to e-mail information services ("Newsletter") you may request to no longer receive these letters either as indicated above or by following the instructions at the end of each of these letters, when you receive them.
For any information on the protection of personal data, you can consult the website of the Commission Informatique et Liberté (http://www.cnil.fr/)
The seller, in the online sales process, is only bound by an obligation of means; his liability cannot be held liable for any damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems.
Article 11 : Applicable law
These Terms and Conditions of Sale are subject to French law.
Contact details :
LE PALAIS DES BRICOLES
Marguerite Goupil de Bouillé
20 Mona Lisa Drive